Online knowledge sharing procedures: A systematic review of the state of the art literature from 2006 to 2016

Authors

  • Saada Abdel gawad Mohamed Khadragy The British University in Dubai

Abstract

The process of knowledge sharing refers to exchanging knowledge such as information and experiences among people from the same organizations or from different places. While the importance of social media became doubled, sharing knowledge through online applications became wider and more common. Undeniably, using different online methods to share knowledge is significant but the number of comprehensive and systematic studies is limited in covering such techniques. This paper aims to reveal the importance of online knowledge sharing in organizations and to present a comprehensive, systematic literature review with a survey of the state-of-the-art about the activity of knowledge sharing in online settings. Moreover, the literature will be systematically reviewed up to the end of 2017. 411 articles have been recognized, that are decreased to 255 basic studies, this number is filtered to be minimized and the final number of reviewed articles is 42. Additionally, the paper will present a clear view of past studies in the area of knowledge sharing. Through the literature survey, an overall idea would be introduced to the researchers in order to perfectly understand the history and the development of online knowledge sharing technique.

Author Biography

Saada Abdel gawad Mohamed Khadragy, The British University in Dubai

computer science

References

Ahern, S., King, S., Naaman, M., & Nair, R. (2007). Summarization of online image collections via implicit feedback. In Proceedings of the 16th international conference on World Wide Web - WWW ’07. https://doi.org/10.1145/1242572.1242832

Al-Emran, M., Mezhuyev, V., Kamaludin, A., & Shaalan, K. (2018). The impact of knowledge management processes on information systems: A systematic review. International Journal of Information Management, 43, 173–187.

Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 107–136.

Ball, S. J. (2013). Global education inc.: New policy networks and the neo-liberal imaginary. Global Education Inc.: New Policy Networks and the Neoliberal Imaginary. https://doi.org/10.4324/9780203803301

Chiang, M., Low, S. H., Calderbank, A. R., & Doyle, J. C. (2007). Layering as optimization decomposition: A mathematical theory of network architectures. Proceedings of the IEEE. https://doi.org/10.1109/JPROC.2006.887322

Coyte, R., Ricceri, F., & Guthrie, J. (2012). The management of knowledge resources in SMEs: An Australian case study. Journal of Knowledge Management. https://doi.org/10.1108/13673271211262817

Desiree Joy, J. T. (2008). Knowledge Management and Higher Education: A UK Case Study. Electronic Journal of Knowledge Management. https://doi.org/10.1016/j.jadohealth.2011.08.010

Ersanli, C. Y. (2016). Improving Technological Pedagogical Content Knowledge (TPACK) of Pre-Service English Language Teachers. International Education Studies. https://doi.org/10.5539/ies.v9n5p18

Fudan University, S. of M., City University of Hong, K., Cigref, Taiwan Premiere, I. S. P., East China University of, S., Technology, & et al. (2011). 32nd International Conference on Information System 2011, ICIS 2011, Volume 3. In 32nd International Conference on Information System 2011, ICIS 2011.

Garousi, V., & Mäntylä, M. V. (2016). A systematic literature review of literature reviews in software testing. Information and Software Technology. https://doi.org/10.1016/j.infsof.2016.09.002

Gauthier, K. I., & Krajicek, M. J. (2013). Obesogenic environment: A concept analysis and pediatric perspective. Journal for Specialists in Pediatric Nursing. https://doi.org/10.1111/jspn.12027

Gil de Zúñiga, H. (2012). Social Media Use for News and Individuals’ Social Capital, Civic Engagement and Political Participation. Journal of Computer-Mediated Communication. https://doi.org/10.1111/j.1083-6101.2012.01574.x

Haas, M. R., Criscuolo, P., & George, G. (2015). Which problems to solve? Online knowledge sharing and attention allocation in organizations. Academy of Management Journal. https://doi.org/10.5465/amj.2013.0263

Hemlin, S. (2009). Creative knowledge environments: An interview study with group members and group leaders of university and industry r&d groups in biotechnology. Creativity and Innovation Management. https://doi.org/10.1111/j.1467-8691.2009.00533.x

Javernick-Will, A. (2012). Motivating Knowledge Sharing in Engineering and Construction Organizations: Power of Social Motivations. Journal of Management in Engineering. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000076

Krauss, K. (2013). Collisions between the Worldviews of International ICT Policy-Makers and a Deep Rural Community in South Africa: Assumptions, Interpretation, Implementation, and Reality. Information Technology for Development. https://doi.org/10.1080/02681102.2013.793167

Kuzu, Ö. H., & Özilhan, D. (2014). The Effect of Employee Relationships and Knowledge Sharing on Employees’ Performance: An Empirical Research on Service Industry. Procedia - Social and Behavioral Sciences. https://doi.org/10.1016/j.sbspro.2013.12.639

Lee, C. S., & Ma, L. (2012). News sharing in social media: The effect of gratifications and prior experience. Computers in Human Behavior, 28(2), 331–339. https://doi.org/10.1016/j.chb.2011.10.002

Ligorio, M. B., & Van Der Meijden, H. (2008). Teacher guidelines for cross-national virtual communities in primary education: Original article. Journal of Computer Assisted Learning. https://doi.org/10.1111/j.1365-2729.2007.00240.x

Lisbôa, E. S., & Coutinho, C. P. (2011). Informal learning in social networks: A study of the orkut social network. Issues in Educational Research.

Mark, B. (2009). Introducing a Framework to Capture and Reuse Tacit Knowledge in Software Project Management. Proceedings of the Fifteenth AMCIS, San Francisco, California August 6th-9th 2009.

Mearns, M., & Jacobs, L. (2009). Teaching to Learn and Learning to Share: Assessing a Culture of Sharing Amongst Information and Knowledge Management Students in a Virtual Environment. In PROCEEDINGS OF THE 6TH INTERNATIONAL CONFERENCE ON INTELLECTUAL CAPITAL, KNOWLEDGE MANAGEMENT & ORGANISATIONAL LEARNING.

Motawa, I., & Almarshad, A. (2013). A knowledge-based BIM system for building maintenance. Automation in Construction. https://doi.org/10.1016/j.autcon.2012.09.008

Nilmanat, R. (2009). Image usage and tacit knowledge sharing in online communities. In ICC2009 - International Conference of Computing in Engineering, Science and Information. https://doi.org/10.1109/ICC.2009.75

Nkomo, S., & Hoobler, J. M. (2014). A historical perspective on diversity ideologies in the United States: Reflections on human resource management research and practice. Human Resource Management Review. https://doi.org/10.1016/j.hrmr.2014.03.006

Park, H. (2005). Knowledge management technology and organizational culture. In Creating the discipline of knowledge management: The latest in university research. https://doi.org/10.1016/B978-0-7506-7878-0.50013-2

Pearson, F. (2014). Systematic approaches to a successful literature review. Educational Psychology in Practice. https://doi.org/10.1080/02667363.2014.900913

Rau, P. L. P., Gao, Q., & Ding, Y. (2008). Relationship between the level of intimacy and lurking in online social network services. Computers in Human Behavior. https://doi.org/10.1016/j.chb.2008.04.001

Rowley, J. (2000). Is higher education ready for knowledge management? International Journal of Educational Management. https://doi.org/10.1108/09513540010378978

Safa, N. S., & Von Solms, R. (2016). An information security knowledge sharing model in organizations. Computers in Human Behavior. https://doi.org/10.1016/j.chb.2015.12.037

Schutz, D. M. (2014). Seeking and sharing knowledge using social media in an organization: The impact of social influence, organization structure and social capital. Dissertation Abstracts International Section A: Humanities and Social Sciences.

Sere, F. C., Swigger, K., Alpaslan, F. N., Brazile, R., Dafoulas, G., & Lopez, V. (2011). Online collaboration: Collaborative behavior patterns and factors affecting globally distributed team performance. Computers in Human Behavior. https://doi.org/10.1016/j.chb.2010.09.017

Shakerian, H., Dehnavi, H. D., & Shateri, F. (2016). A Framework for the Implementation of Knowledge Management in Supply Chain Management. Procedia - Social and Behavioral Sciences. https://doi.org/10.1016/j.sbspro.2016.09.022

Shaw, R., Rabinowitz, A., Golden, P., & Kansa, E. (2016). A sharing-oriented design strategy for networked knowledge organization systems. International Journal on Digital Libraries. https://doi.org/10.1007/s00799-015-0164-0

Suppiah, V., & Singh Sandhu, M. (2011). Organisational culture’s influence on tacit knowledge‐sharing behaviour. Journal of Knowledge Management. https://doi.org/10.1108/13673271111137439

Whittaker, R., Llinares, A., & McCabe, A. (2011). Written discourse development in CLIL at secondary school. Language Teaching Research. https://doi.org/10.1109/BioWireleSS.2013.6613699

York, K. M. (2010). Applied human resource management: Strategic issues and experiential exercises. Applied Human Resource Management: Strategic Issues and Experiential Exercises. https://doi.org/10.4135/9781452274959

Zhao, H., Chen, L., & Panda, S. (2014). Self-regulated learning ability of Chinese distance learners. British Journal of Educational Technology. https://doi.org/10.1111/bjet.12118

Downloads

Published

2019-05-08

Issue

Section

Articles