Knowledge Management and its Role in Promoting Sustainable Development: A Systematic Literature Review
Abstract
The Knowledge Management (KM) field has witnessed substantial growth during recent years. Information processing, dissemination, and retrieval have grown to take central importance in the corporate context, which necessitates firms to make sizable investments in improving KM. Moreover, only the firms with the most sophisticated information management processes in place are expected to survive in their respective industries in the future. The current study uses a systematic literature review to prove the connection between KM and organizational sustainability. The literature is chosen from credible peer-reviewed sources, which is expected to increase the research’s credibility. In addition, suitable inclusion/exclusion criteria are used to ensure the study’s relevance. The objective remains to prove that efficient KM is the key to deriving a competitive advantage for corporations in all industries.References
Aarseth, Wenche, et al. "Project sustainability strategies: A systematic literature review." International Journal of Project Management 35.6 (2017): 1071-1083.
Abdulaali, Aymen Raheem, Alhamzah Alnoor, and Bilal Eneizan. "A multi-level study of influence financial knowledge management small and medium enterprises." Polish Journal of Management Studies 19 (2019).
Abou Samra, R., Al Sharari, N., & AlTunaiji, S. (2020). Conceptual Model for Challenges and Succession Opportunities for Virtual Project Teams in the GCC. Future of Information and Communication Conference, 1130 AISC, 328–340. https://doi.org/10.1007/978-3-030-39442-4_25
Abousamra, R., & Al Ali, A. (2017). Qualitative Analysis of the Innovative Knowledge Creation Style of Project Managers and its Relationship with Performance Stability in IT Projects. International Journal of Information Technology and Language Studies, 1(2).
Abubakar, Abubakar Mohammed, et al. "Knowledge management, decision-making style and organizational performance." Journal of Innovation & Knowledge 4.2 (2019): 104-114.
Ahmed, Yunis Ali, et al. "Social media for knowledge-sharing: A systematic literature review." Telematics and informatics 37 (2019): 72-112.
Al Emran, M., & Shaalan, K. (2014). E-podium technology: A medium of managing knowledge at al buraimi university college via m-learning. BCS International IT Conference, 1–4. https://doi.org/10.14236/ewic/bcsme2014.14
Alajmi, Bibi, and Talal Alhaji. "Mapping the field of knowledge management: bibliometric and content analysis of Journal of Information & Knowledge Management for the period from 2002–2016." Journal of Information & Knowledge Management 17.03 (2018): 1850027.
AlAjmi, Q., Arshah, R. A., Kamaludin, A., & Al-Sharafi, M. A. (2021). Developing an Instrument for Cloud-Based E-Learning Adoption: Higher Education Institutions Perspective. In Advances in Intelligent Systems and Computing (Vol. 1158). https://doi.org/10.1007/978-981-15-4409-5_60
Aldheleai, Y. M., Tasir, Z., Al-Rahmi, W. M., Al-Sharafi, M. A., & Mydin, A. (2020). Modeling of students online social presence on social networking sites with academic performance. International Journal of Emerging Technologies in Learning, 15(12). https://doi.org/10.3991/ijet.v15i12.12599
Al-Emran, M. (2015). Hierarchical Reinforcement Learning: A Survey. International Journal of Computing and Digital Systems, 4(2), 137–143.
Al-Emran, M., & Mezhuyev, V. (2019). Examining the Effect of Knowledge Management Factors on Mobile Learning Adoption Through the Use of Importance-Performance Map Analysis (IPMA). International Conference on Advanced Intelligent Systems and Informatics, 449–458. https://doi.org/10.1007/978-3-030-31129-2_41
Al-Emran, M., & Shaalan, K. (2017). Academics’ Awareness Towards Mobile Learning in Oman. International Journal of Computing and Digital Systems, 6(1), 45–50. https://doi.org/10.12785/IJCDS/060105
Al-Emran, M., Abbasi, G. A., & Mezhuyev, V. (2021). Evaluating the Impact of Knowledge Management Factors on M-Learning Adoption: A Deep Learning-Based Hybrid SEM-ANN Approach. In Recent Advances in Technology Acceptance Models and Theories (Vol. 335, pp. 159–172). Springer, Cham. https://doi.org/10.1007/978-3-030-64987-6_10
Al-Emran, M., Mezhuyev, V., & Kamaludin, A. (2019). An Innovative Approach of Applying Knowledge Management in M-Learning Application Development: A Pilot Study. International Journal of Information and Communication Technology Education (IJICTE), 15(4), 94–112.
Al-Emran, M., Mezhuyev, V., Kamaludin, A., & AlSinani, M. (2018). Development of M-learning Application based on Knowledge Management Processes. 2018 7th International Conference on Software and Computer Applications (ICSCA 2018), 248–253.
Al-Emran, M., Zaza, S., & Shaalan, K. (2015). Parsing modern standard Arabic using Treebank resources. 2015 International Conference on Information and Communication Technology Research, ICTRC 2015. https://doi.org/10.1109/ICTRC.2015.7156426
Al-Qaysi, N., Mohamad-Nordin, N., & Al-Emran, M. (2020). Employing the technology acceptance model in social media: A systematic review. Education and Information Technologies, 1–42. https://doi.org/10.1007/s10639-020-10197-1
Al-Saedi, K., Al-Emran, M., Abusham, E., & El-Rahman, S. A. (2019). Mobile Payment Adoption: A Systematic Review of the UTAUT Model. 2019 International Conference on Fourth Industrial Revolution, ICFIR 2019. https://doi.org/10.1109/ICFIR.2019.8894794
Al-Sharafi, M. A., Arshah, R. A., Abu-Shanab, E. A., & Alajmi, Q. (2019). The Effect of Sustained Use of Cloud-Based Business Services on Organizations’ Performance: Evidence from SMEs in Malaysia. 5th International Conference on Information Management, ICIM 2019, 285–291. https://doi.org/10.1109/INFOMAN.2019.8714699
Antunes, Helder de Jesus Ginja, and Paulo Goncalves Pinheiro. "Linking knowledge management, organizational learning and memory." Journal of Innovation & Knowledge 5.2 (2020): 140-149.
Anupan, Anuchit, Prachyanun Nilsook, and Panita Wannapiroon. "A framework for a knowledge management system in a cloud computing environment using a knowledge engineering approach." International Journal of Knowledge Engineering 1.2 (2015): 146-149.
Arpaci, I., Al-Emran, M., & Al-Sharafi, M. A. (2020). The impact of knowledge management practices on the acceptance of Massive Open Online Courses (MOOCs) by engineering students: A cross-cultural comparison. Telematics and Informatics, 54. https://doi.org/10.1016/J.TELE.2020.101468
Bardy, Roland, Arthur Rubens, and Gerhard Pelzmann. "Using an Intellectual Capital Statement to Deploy Knowledge Management: The Example of an Austrian Chamber of Agriculture." Electronic Journal of Knowledge Management 14.1 (2016).
Boella, Guido, et al. "Eunomos, a legal document and knowledge management system for the web to provide relevant, reliable and up-to-date information on the law." Artificial Intelligence and Law 24.3 (2016): 245-283.
Caiado, Rodrigo Goyannes Gusmão, et al. "Towards sustainable development through the perspective of eco-efficiency-A systematic literature review." Journal of Cleaner Production 165 (2017): 890-904.
Cerchione, Roberto, and Emilio Esposito. "A systematic review of supply chain knowledge management research: State of the art and research opportunities." International Journal of Production Economics 182 (2016): 276-292.
Chen, Le, and Patrick SW Fong. "Evaluation of knowledge management performance: An organic approach." Information & Management 52.4 (2015): 431-453.
Colomo-Palacios, Ricardo, et al. "A case analysis of enabling continuous software deployment through knowledge management." International Journal of Information Management 40 (2018): 186-189.
Córdova, Felisa M., and Felipe A. Gutiérrez. "Knowledge management system in service companies." Procedia computer science 139 (2018): 392-400.
Dal Mas, F., et al., 2020. Knowledge Translation in the Healthcare Sector. A Structured Literature Review. The Electronic Journal of Knowledge Management, 18(3), pp. 198-211.
Demir, Ahmet, et al. "Links between knowledge management and organizational sustainability: does the ISO 9001 certification have an effect?" Knowledge Management Research & Practice (2021): 1-14.
Durst, Susanne, and Malgorzata Zieba. "Mapping knowledge risks: towards a better understanding of knowledge management." Knowledge Management Research & Practice 17.1 (2019): 1-13.
Ekionea, Jean-Pierre Booto, and Gérard Fillion. "Assessing KM capabilities in two African healthcare organizations: case study." Electronic Journal of Knowledge Management 18.3 (2020): 392-406.
Fidel, Pilar, Walesska Schlesinger, and Amparo Cervera. "Collaborating to innovate: Effects on customer knowledge management and performance." Journal of Business Research 68.7 (2015): 1426-1428.
Iskandar, Karto, et al. "Current issue on knowledge management system for future research: a systematic literature review." Procedia computer science 116 (2017): 68-80.
Kaoud, Menatalla. "Investigation of customer knowledge management: A case study research." International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) 8.2 (2017): 12-22.
Khabarov, Valeriy, and Irina Volegzhanina. "Knowledge management system of an industry-specific research and education complex." IOP Conference Series: Earth and Environmental Science. Vol. 403. No. 1. IOP Publishing, 2019.
Kireev, V., A. Silenko, and A. Guseva. "Cognitive competence of graduates, oriented to work in the knowledge management system in the state corporation “ROSATOM”." Journal of Physics: Conference Series. Vol. 781. No. 1. IOP Publishing, 2017.
Klingenberg, Beate, and Helen N. Rothberg. "The Status quo of Knowledge Management and Sustainability Knowledge." Electronic Journal of Knowledge Management 18.2 (2020): 136-148.
Laihonen, Harri, and Sari Mäntylä. "Strategic knowledge management and evolving local government." Journal of Knowledge Management (2018).
Li, Yinhao, et al. "IoT-CANE: A unified knowledge management system for data-centric Internet of Things application systems." Journal of parallel and distributed computing 131 (2019): 161-172.
Loon, Mark. "Knowledge management practice system: Theorising from an international meta-standard." Journal of Business Research 94 (2019): 432-441.
Lopes, Cátia Milena, et al. "An analysis of the interplay between organizational sustainability, knowledge management, and open innovation." Journal of Cleaner Production 142 (2017): 476-488.
Lubberink, Rob, et al. "Lessons for responsible innovation in the business context: A systematic literature review of responsible, social and sustainable innovation practices." Sustainability 9.5 (2017): 721.
Martins, Vitor William Batista, et al. "Knowledge management in the context of sustainability: Literature review and opportunities for future research." Journal of cleaner production 229 (2019): 489-500.
Mikalauskienė, Asta, and Zenona Ona Atkočiūnienė. "Knowledge management impact on sustainable development." Montenegrin Journal of economics 15.4 (2019): 149-160.
Moffett, Sandra. "Editorial‑Learning and Unlearning for Sustainability." Electronic Journal of Knowledge Management 15.1 (2017): pp1-2.
Mufadhal, M. E., Sahabudin, N. A., & Al-Sharafi, M. A. (2018). Conceptualizing a Model for Adoption of Online Social Networks as a Learning Tool. Advanced Science Letters, 24(10), 7747–7750. https://doi.org/10.1166/asl.2018.13011
Omotayo, Funmilola Olubunmi. "Knowledge Management as an important tool in Organisational Management: A Review of Literature." Library Philosophy and Practice 1.2015 (2015): 1-23.
Orenga-Roglá, Sergio, and Ricardo Chalmeta. "Methodology for the implementation of knowledge management systems 2.0." Business & Information Systems Engineering 61.2 (2019): 195-213.
Raudeliūnienė, Jurgita, Vida Davidavičienė, and Artūras Jakubavičius. "Knowledge management process model." Entrepreneurship and Sustainability Issues 5.3 (2018): 542-554.
Razmerita, Liana, Gloria Phillips-Wren, and Lakhmi C. Jain. "Advances in knowledge management: an overview." Innovations in Knowledge Management (2016): 3-18.
Santoro, Gabriele, et al. "The Internet of Things: Building a knowledge management system for open innovation and knowledge management capacity." Technological forecasting and social change 136 (2018): 347-354.
Trindade, Evelin Priscila, et al. "Sustainable development of smart cities: A systematic review of the literature." Journal of Open Innovation: Technology, Market, and Complexity 3.3 (2017): 11.
Xue, Colin Ting Si. "A literature review on knowledge management in organizations." Research in Business and Management 4.1 (2017): 30-41.
Zhang, Xiaojun, and Viswanath Venkatesh. "A nomological network of knowledge management system use: Antecedents and consequences." MIS quarterly 41.4 (2017): 1275-1306.
Downloads
Published
Issue
Section
License
Authors submitting articles to the IJITLS warrent that the work is original and that she/he is the author of the submission together with the named co-authors; to the extend the submission incorporates text passages, figures, data or other material from the work of others, the submitting author has obtained any necessary permission.
Articles in this journal are published under the Creative Commons Attribution Licence (CC-BY 4.0).
By submitting an article, the author grants to this journal the non-exclusive right to publish it. The author retains the copyright and the publishing rights for his article without any restrictions.
